This Privacy Policy explains how personal data is collected, used, stored, and protected within the scope of the services provided by Fimkastore.com.
This policy applies to all information collected through the Fimkastore.com website and platform.
In this policy, the terms “we,” “our,” or “Fimkastore.com” refer to the company operating the platform.
At Fimkastore.com, we value the privacy of our users and are committed to complying with all applicable data protection laws and regulations. We recommend that you carefully review this Privacy Policy before using our platform.
Information We Collect
Fimkastore.com collects only the information necessary to provide our services and operate our business processes.
The information collected may include:
- Full name
- Company name and tax information
- Email address
- Phone number
- Billing and delivery address
- Payment information
- Order details
- IP address and device information
- Platform usage data
Purposes of Using Personal Data
The collected information may be used for the following purposes:
- Creating and processing orders
- Delivering products
- Providing order and delivery notifications
- Processing payments
- Providing customer support services
- Managing accounts and verifying users
- Ensuring platform security
- Improving service quality
- Personalizing the user experience
- Complying with legal obligations
- Sending marketing and informational communications, subject to user consent
Sharing of Personal Data
Fimkastore.com does not sell, rent, or share users’ personal data with third parties for commercial purposes.
However, necessary information may be shared with relevant parties in the following cases:
1. Logistics and Shipping Service Providers
Name, address, and contact information may be shared for the purpose of delivering orders.
2. Payment Service Providers
Payment information may be shared in order to process transactions securely.
3. Service Providers and Business Partners
Limited data may be shared for the operation, maintenance, and technical support of the platform.
4. Legal Obligations
Relevant information may be shared when required by authorized public institutions or legal authorities.
Data Security
Fimkastore.com takes the necessary technical and administrative measures to ensure the security of user data.
These measures include:
- Preventing unauthorized access
- Using data security systems
- Maintaining secure server infrastructure
- Implementing access authorization procedures
Payment-related data is processed through encrypted and secure systems operated by authorized payment service providers.
Data Retention Period
Personal data may be retained for the following periods:
- For the duration required by applicable legal obligations
- For as long as the service relationship continues
- For the necessary retention period following the termination of the business relationship
At the end of these periods, personal data is securely deleted or anonymized.
Cookies
The Fimkastore.com website may use cookies to improve user experience and analyze platform performance.
Cookies may be used for the following purposes:
- Analyzing website performance
- Remembering user preferences
- Ensuring security
- Optimizing advertising and marketing activities
Users may limit or disable cookies through their browser settings.
User Responsibility
Users are responsible for keeping their account information and login credentials confidential.
Fimkastore.com cannot be held responsible for any damages resulting from users sharing their account information with third parties.
Legal Obligations and Exceptional Circumstances
Fimkastore.com is committed to complying with all applicable laws and regulations.
However, personal data may be shared with authorized authorities in the following circumstances:
- Legal obligations
- Court orders
- Protection of public safety
- Prevention of fraud or illegal activities
Policy Updates
Fimkastore.com reserves the right to update this Privacy Policy whenever necessary.
Any updated version of this policy becomes effective upon publication on the website.
Contact
For any questions or requests regarding this Privacy Policy, you may contact us through the following channels:
- Email: sales@fimkastore.com
- WhatsApp / Customer Service: +90 530 468 96 07
- Working Hours: Weekdays 10:00 – 19:00 (GMT+3)